Terms of use

Company information

The Hotel LJ d.o.o.
Cesta v Hrib 20
1210 Ljubljana-Šentvid, Slovenia

P.E.: The Hotel LJ
Cankarjevo nabrežje 29
1000 Ljubljana, Slovenia

Tax ID: 23758872
Registration number: 8149763000

Bank: Unicredit Banka Slovenija d.d.
IBAN: SI56 2900 0005 2584 430

Bank: Addiko Bank d.d
IBAN: SI56 3300 0000 9529 368

Contact reception: +386 (0)1 5883 200

Reception opening hours: 24 hours

Email: info@thehotel.si

Restaurant contact: +386 (0)51 404 103

Restaurant opening hours: 07.00-23.00

Email: info@therestaurant.si

Currency

All prices for hotel services are in Euro (€/EUR) and include VAT.

Reservations

Guests can make a reservation online at www.therestaurant.si, in writing by email to info@therestaurant.si, by phone on +386 (0)51 404 104 or in person at the restaurant.

Change in provision

To change your booking/cancel your reservation, please contact the contact details above.

Payment of services

The Restaurant accepts the following credit and debit cards for payment of services:

Visa, Mastercard/Eurocard, Diners, Maestro, JCB, UnionPay

You can also pay for the Restaurant’s services in cash, via a purchase order and invoice or pre-invoice.

The payment method via purchase order is only valid for companies. In this case, the order form must be physically delivered to the restaurant or sent by email to info@therestaurant.si no later than 12 noon on the day of arrival.

If paying by prepayment, a receipt must be sent to info@thehotel.si. The invoice must be settled no later than 24 hours before the guest’s arrival.

Breakfast

A la carte breakfast is available at The Restaurant from 07:00 until 11:00.

Pets

Pets are allowed.

Smoking

Smoking is not allowed in the hotel and restaurant.

Gift vouchers

Gift vouchers are valid until the expiry date stated on each individual gift voucher. If no expiry date is indicated on the gift voucher, the gift voucher will be deemed to be valid for one year from the date of issue. The original gift vouchers must be presented at reception before using the catering services and at check-in.

Raffles

The Restaurant may announce various prize draws on its website or on its Facebook and Instagram profiles. In this case, the general terms and conditions of the prize draws apply.

Applicable law

These General Terms and Conditions are governed by Slovenian law. The parties agree to the exclusive jurisdiction of the Slovenian courts.